Week Ending 13th January 2023
/
This Week’s Article - The Plum Pudding Of Change
New And Refined Content
We continue to elaborate content related to being Customer Led. We have also elaborated the page on the practice of Experimentation and finalised content about the ideas of Theory X and Theory Y.
We agree priorities with the customer and work to deliver in alignment with those priorities. Where there are conflicting needs we seek a mutual understanding of the need to change priorities. As the customer’s needs change we adapt our priorities accordingly so that we can still deliver the best value to the customer.
The team or wider organisation may readily identify that there are problems with its current way of working, that it wishes to improve its performance, or change its technology. Understanding the problem is inherently simpler than identifying a solution. Even if a potential solution is evident, we may be uncertain about its effectiveness. We experiment with changes to understand whether they will be effective and, if so, the extent of improvement we can realise.
Douglas McGregor proposed that a leader has the freedom to choose their approach to leading and managing others. Their choice of approach will be dependent upon how they view the people they need to lead and the context in which they lead. If you see your team as lazy and see the culture of the organisation is very much command and control, you are likely to choose a different management style than if you trust your team and the organisational culture supports decision making at the lowest level of authority.
New Article
David Piper writes about he need to tune our coaching response to match the appetite for change in different parts of the organisation… Read The Plum Pudding of Change.