Week Ending 27th January 2023
/What’s New This Week?
We’ve achieved less than we would hope for this week. But the good news is that we have completed the content for the Customer Led value.
New Content
We need to be aware of the quality of the relationships between our teams and the customers. Where we observe excellent collaboration we can leave the relationship to evolve over time. Where we observe imbalanced or deteriorating relationships we should seek sufficient forewarning to allow us to encourage the parties to change behaviour. In the worst cases we may need to intervene to improve the situation before relationships breakdown completely.
Within our chosen market segment we have products that address many of our customers’ needs. To sustain the competitive position of our products, we need to maintain awareness of the way that customers’ needs are changing and how our competitors are evolving their products. Beyond this we need to understand our market and adjacent markets well enough to find opportunities for the innovation of new products.
New Article
David writes about the benefits that using a pattern-based approach can bring to running effective retrospectives. But there is no guarantee - here are a couple of pitfalls too.