Assess Organisational Health
Assess Organisational Health
On an infrequent basis we assess the health of the organisation. The central indicator of good organisational health is the happiness of the colleagues who work in the organisation coupled with the routine delivery of planned progress towards the goals the organisation has established. We use different tools and techniques to assess different aspects of the organisation’s health.
In A Nutshell
Our objective in assessing Organisational Health is to ensure that our colleagues are happy with their work and that the organisation as a whole is making the expected progress towards its agreed objectives. The organisation’s objectives will include:
those set by the wider organisation in order to achieve coherence across the wider organisation
cultural objectives that help to create effective shared behaviours within the organisation
strategic objectives for technologies and capabilities needed by the organisation
performance objectives related to the efficiency of the organisation
delivery objectives to ensure customer satisfaction with our products and services
any other objectives found useful to guide the organisation
We use different techniques to measure different aspects of our organisational health. For example we may use survey techniques to understand the attitudes of our colleagues. When seeking to understand our progress towards our objectives, we use the metrics that have been defined to fit with each objective.
If we find aspects of organisational health are deficient, we work collaboratively across the organisation to identify the root causes of the shortcomings and then to resolve them. This may lead us to revise existing objectives, to create new objectives or to refine our measurements for future assessments.